Tejesh Patel

Ex-Unicorn Product Manager | Product Strategy & Growth

Driving $1M/year in cost savings through 0 to 1 messaging features, product migrations, and data-driven decision-making.

📍 Grand Junction, CO | 📧 tejeshpatel@live.com | 🔗 LinkedIn

Experience

📌 Career Break

March 2023 – April 2024 | MN, MI, IL, CO

  • Managed family affairs and pursued a passion project, launching a fruit & nut bar at local farmers' markets.

📌 SumUp – Product Manager

June 2022 – Feb 2023 | Remote
🔹 Fintech Unicorn ($8B) | POS Solutions for SMBs

  • Led $1M/year cost savings by implementing 0 to 1 messaging features and migrating products.

  • Resolved 20% drop in message delivery rates by launching a new messaging feature, collaborating across Engineering, Design, Customer Care, Marketing, and Sales.

  • Managed Sprint Planning, Scrum meetings, OKRs, and presented the Product Roadmap to leadership weekly.

📌 Hyatt – Platform Operations Engineer

Nov 2018 – Feb 2022 | Chicago, IL
🔹 Global hospitality leader | Luxury hotels & resorts

  • Reduced call center volume by 25% through user research and optimization of Loyalty/CRM features.

  • Reduced issue resolution time by 30% by developing a self-service web portal to manage Hyatt Call Center issues.

  • Automated high-revenue member processing (China Eastern Airlines integration) reducing manual effort by 99%.

📌 Crowe – Senior Financial Risk Consultant

Jan 2016 – Jan 2018 | New York, NY
🔹 Global fintech consulting firm

  • Increased UAT success rate by 30% with an MVP testing solution, improving SBA product satisfaction & growth.

  • Improved project delivery times by 35% for $10B in loans by streamlining Agile Development processes.

  • Created a data integration strategy for MUFG Bank, optimizing AML product development & customer monitoring.

Education & Certifications

📜 Uplevel Your Product Thinking – Certificate (2024)
📜 Product Management Accelerator – Certificate (2022)
📜 Northwestern University – Full Stack Web Development (2021)
📜 Grand Valley State University – B.A. in Accounting (2015)

Skills & Tools

🛠 Tools & Technologies

  • Product & Project Management: JIRA, Confluence, GitHub, Heroku, Tableau, Figma, Splunk, Postman

  • Data & Analytics: SQL, Excel, PowerPoint

  • Web Development: Python, JavaScript, HTML, CSS, Materialize, React.JS, Node.JS, MySQL

Let's Connect!

📧 Email: tejeshpatel@live.com
🔗 LinkedIn: linkedin.com/in/pateltejesh